Return Refund & Cancellation Policy

At SunoPod, we are dedicated to providing you with a seamless and satisfying experience for all your in-web purchases and virtual items. If for any reason you are not fully satisfied with your purchase, we are here to assist you. Please take a moment to review our Refund & Cancellation Policy outlined below:
1. Refund Period
You have a 7-day window from the date of your purchase to request a refund for any in-web purchases or virtual items. Once your request is submitted and approved, please allow 3 to 5 business days for the refund to be processed and credited back to your account. We strive to ensure the process is as smooth and timely as possible.
2. Refund Request Process
To initiate a refund within the specified 7-day period, please get in touch with our customer support team via email. When contacting us, kindly provide the necessary details, including the transaction date, transaction ID, and a brief explanation of the reason for your refund request. Our team will review your request and assist you in processing the refund as promptly as possible.
3. Non-Refundable Items
Refunds will not be issued for any items that are non-refundable, including but not limited to virtual items that have been used, consumed, or redeemed, and services already rendered.
4. Subscription Cancellations
You can cancel any subscription or recurring service at any time before the next billing cycle to avoid future charges. Cancellations must be done through the platform’s settings or by contacting our customer support team.To cancel your subscription, please follow the steps outlined in your account settings or contact our support team. After cancellation, you will continue to have access to the paid features until the end of your current billing cycle.
5. Payment Responsibility
You are solely responsible for any payments made from your bank account in connection with these transactions. SunoPod will not be involved in or responsible for any agreements or financial transactions you engage in, and we cannot be held liable for any issues, oversights, claims of misconduct, fraud, negligence, or any other concerns arising from such transactions. It is your responsibility to ensure that all payments are authorized and processed correctly, and any disputes or issues should be addressed directly with the relevant parties.
6. Limited Liability of SunoPod
SunoPod is not responsible for the use of payment options provided by third-party service providers. We recommend that you review the policies of these providers for detailed information regarding refunds, transactions, and any other related matters. We are not liable for any issues or discrepancies arising from payments made through third-party services.
7. Changes to the Refund & Cancellation Policy
We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be communicated to users via appropriate channels, including email or notifications on the platform. We encourage you to review this policy periodically to stay informed of any updates.

If you have any questions or concerns regarding this policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth experience with SunoPod.
Email: [email protected]
Your satisfaction is our top priority at SunoPod. We’re here to ensure your voice social experience is smooth and enjoyable. If you have any questions or feedback, we’re always ready to assist. Thanks for choosing SunoPod—your support matters to us!